I am very disappointed with my experience this time. I paid a significant amount for this CPR and First Aid course, and after completing my assessment, I still have not received my certificate by email. This is unacceptable. When I called for support, I was told to wait 5–6 business days, which is far too long—especially since I need this certificate for my nursing requirements and my submission deadline has already passed. For the cost of this course, timely delivery of the certificate should be guaranteed.
Response from the owner:Hi Hema, we strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!