Ali is a very calm person and a very good instructor at the northyork location. You will pass very well with his guidance. I really recommend you to go get your cpr/ first aid or BLS certificate there.
Response from the owner:Dear Allan,
Thank you for sharing your review with us. We want to address the concerns in your review and clarify some important details:
Course Pricing & Discount:
The $69.99 price you are referring to is for our CPR & AED Level C course, which is a different and lower-level course than the Standard First Aid with CPR course you selected. The price for your course is clearly stated on our website, and our 10% discount applies to that listed price.
Certification Process & Temporary Certificate:
As clearly outlined in our terms and conditions and confirmation email, your official certificate is emailed within 5 to 10 business days. The physical certificate booklet you received is a valid temporary certificate issued by the Canadian Red Cross. If your employer requires specific details such as start and end dates, it is up to you to communicate this to them.
Express Certificate Option:
For customers needing their certification sooner, we offer an express service to receive the certificate within 24 hours for a small fee. This is an optional service, not an additional charge for your standard certificate, which will still be sent within the stated timeframe.
It is important to read the confirmation email and course details before booking to avoid misunderstandings.
Once again, thank you for booking with us. If you have any further questions, feel free to contact us.
Sincerely,
Coast2coast Team