Took my SFA & AED recertification with Anne, could not recommend the course more! She was so personable, engaging, and dynamic as an instructor. I felt engaged and encouraged throughout the whole day, and the stories and anecdotes she told really help the information stick in your brain. Particularly loved the way she contextualized everything we were learning in terms of specific regulations, situations, and legalities in the everyday of Ontario, and where to access more resources when necessary (mental health hotlines, getting a tick tested for Lyme disease, how to safely dispose of expired medications, etc.). Absolutely the best training course I’ve taken (of all the times I’ve had to recertify) and I’m looking forward to seeing her again in three years!